If your furniture was ordered in a standard size and leather, we will accept returns with a less 30% restocking charge of the purchase price provided that you notify us, in writing, within 2 business days of the delivery of the furniture, of your intent to return the furniture. You will be responsible for the return shipping charges. “Standard Leather” is defined as the leather offered as options on this website. The furniture must be returned in pristine condition and you will be responsible for any damage or wear to the furniture while it was in your possession. Refunds will be processed immediately upon our receipt of the returned furniture. The delivery charges are paid directly to the delivery company and we will not refund the shipping charges on refused orders.
The above, not withstanding, unless agreed to at the time of the order, we cannot accept returns or provide refunds for Custom Leather or COL items. “Custom Leather ” is defined as any leather which is 1) provided by the customer or 2) is a leather not shown as an option on this website at the time of order.